IFIC FORENSICS
Find out how we helped a leading forensic investigation firm become fully secure both online and offline

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Client

IFIC Forensics


Challenges
  • Supporting all staff members with day to day ICT Issues

  • Data storage requirements

  • Maintain in-house email solution

  • Improving Business Continuity

  • Maintenance of servers, Surfaces, laptops and physical machines used for remote working

  • Identifying new technologies and solutions to support the growing business

  • Having the assurance that any cloud hosted data remained out with US Jurisdiction and in an EU Datacentre


Solutions
  • Office 365 suite of products

  • Cloud Services

  • Full IT Support including out-of-office helpdesk access


Testimonial

“Getting Cloud Cover IT on board was the best thing that could have happened to IFIC Forensics’ ITC.”


Dr Barry Clark, Head of ITC



Overview
IFIC Forensics is a market leading forensic investigation firm, comprised of highly  experienced investigators and consultants committed to delivering technical excellence for clients across the full spectrum of service. Operating throughout the UK, Ireland and overseas, their clients trust IFIC to respond rapidly and deliver conclusive reports, robust evidence and expert testimony of the highest technical standard.  Supporting these standards requires a state of the art ITC system which complies with, and supports, the appropriate business standards (ISO 27001, ISO 9001, etc.) and does so with a high degree of data security and resilience to ensure business continuity under any foreseeable conditions.

The Solution
We recommended a switch to virtualised servers with Microsoft Active Directory, a high performance NAS system and Office365. This ensured that IFIC had the highest possible security and resilience on end-to-end TLS protected business-critical email and enabled IFIC to develop a single sign-on policy across all their systems, substantially improving integration with out-workers by use of an RDP server instead of multiple desktop machines. The use of virtualisation provided a simple path to offsite backup with almost real-time replication of all IFIC’s business critical IT data activities. We took full responsibility for the on-boarding exercise, including email migration to Office365, all of which was achieved with virtually no downtime. IFIC Forensics now have a state of the art business continuity/disaster recovery system operating with high security. or at home.

After the initial onboarding, We provided IFIC with full ICT support, including maintenance of all servers, desktops, laptops and Surfaces, etc., along with full AV and malware control. These are managed services based on an SLA contract that provides all IFIC staff access to our experienced team of consultants and Engineers via email and phone.

Additionally, we have assisted IFIC with Azure Rights Management and Mobile device management. Mobile Device Management provides remote management and control for the mobile devices that are routinely deployed in the field, enabling better oversight, improved security, data at rest protection, better manageability of the devices and ensures synchronisation of the devices with the AD infrastructure. Azure Rights Management (Azure Information Protection) now helps to protect IFIC’s sensitive information from unauthorised access, and control how this information is used.

Summary
On completion of this Phase one Project, IFIC are now fully secure both online and offline, and have full ICT support throughout the business for all eventualities, from complete System failures to general staff support questions from how to open Word to replacing key equipment such as Surfaces and printers.

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IFIC Forensics
Find out how we helped a leading forensic investigation firm become fully secure both online and offline.
Suite 5, The Albus, Brook Street, Glasgow G40 3AP
Head Office : +44 (0) 141 280 2882