Support

Wherever and whenever you need it.
Wherever and whenever you need it.

 

Instant Network Support

 

24 hours, 7 days a week we are here for your business. The team can act remotely, allowing us to resolve your issues instantaneously. 

Give us a call to speak directly to an engineer whenever you require, ideal for those quick fixes that cause unnecessary office downtime.

 

 

Onsite Support

 

When you need onsite support, we’ll be there. Our engineers are on standby to get to your site as soon as possible.

 

We’ll work to get your IT systems back up and running as quickly as possible – minimising downtime and letting you get back to business as usual.

 

 

Helpdesk

 

Our Helpdesk is open from 8.30am to 5.30pm, Monday to Friday. We offer an emergency service outside of these times.

There are a number of ways you can get in touch with us:

 

Telephone

 

E-Mail

 

Online

 

0141 280 2882

 

helpdesk@cloudcoverit.co.uk or complete the form on this page

 

Log, update, review and track your open tickets as well as access historic information through our Helpdesk software.

 

 

Please note: The following links can cause permanent changes to your IT equipment. They should only be used under the supervision of our engineers. If you choose to use any of these links on your own and any damage is caused then we are not liable.

 

TeamViewer

Microsoft Support & Recovery Assistant

Office Configuration Analyzer Tool (OffCAT)

 

When your engineer asks you to, please click on the button below to start your TeamViewer download.

 

When your engineer asks you to, please click on the button below to start your Microsoft Diagnostics download.

 

When your engineer asks you to, please click on the button below to start your OffCAT download.

 

 

 

 

 

What our customers say...

Pino Palazzo
Pino Palazzo
Managing Director, Palazzo Kitchens
"After years of constant issues with our IT systems and poor onsite service, it was a breath of fresh air when Cloud Cover IT came along to help us out. We found the transition to be very effortless and any issues that arose got dealt with in a very quick and efficient manner. I would highly recommend Cloud Cover IT, as we have found them to be true to their word and always go that step further to help out."
David Anderson
David Anderson
IT Manager, Scottish Sea Farms
"We have been impressed with Cloud Cover IT's expertise, knowledge, guidance and their commitment to excellent customer care standards - apparent throughout the company from service desk through to Directors."